• Replies 2 replies
  • Subscribers 337 subscribers
  • Views 162 views
  • Users 0 members are here
Related

Report Save as PDF Output Issue

Brian Parker (Past Member)
$organization

Good afternoon all,

Our Managing Director pointed out that, when saving a Fund Activity Report out of Tessitura as a PDF, there was an issue where not all columns are displaying. It cuts off at the "W" in Write-Off.

Oddly, the automatically-emailed Fund Activity Report that gets sent out to us every Monday morning in PDF format does not have this formatting issue.

Has anything changed in the process of saving as PDF which would explain this issue when we manually save versus having the scheduled email?

Thank you,

Brian



[edited by: Brian Parker at 2:42 PM (GMT -6) on 9 Feb 2017]
Parents
  • Former Member
    Former Member $organization

    You can install a PDF printer driver like CutePDF.  Then when you click Print, select the PDF printer and it will ask you to name and save the document. Voila!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Nick Reilingh
    Sent: Thursday, February 09, 2017 3:44 PM
    To: Gloria Ormsby <gormsby@flynncenter.org>
    Subject: Re: [Tessitura Technical Forum] Report Save as PDF Output Issue

     

    I have a hunch as to what might be the issue.

    The Fund Activity Report is an Infomaker report, which means that its save-as-PDF capability is dependent upon windows printing services and a GPL tool called Ghostscript. In order to save as PDF, the local user session must have a FILE: printer called "Sybase DataWindow PS" configured with a PostScript driver.

    I'll bet that the postscript driver in use by your Tessitura Report Server is different from the one in use by your Managing Director. A PostScript "driver" isn't typically a piece of software so much as a configuration file that indicates the limits of the printer hardware (maximum print area and the like), so it is plausible that a bad choice could artificially limit the PDF output of your infomaker reports.

    (P.S. PowerBuilder 2017 has PDF output built-in!)

    From: Brian Parker <bounce-brianparker6265@tessituranetwork.com>
    Sent: 2/9/2017 2:41:54 PM

    Good afternoon all,

    Our Managing Director pointed out that, when saving a Fund Activity Report out of Tessitura as a PDF, there was an issue where not all columns are displaying. It cuts off at the "W" in Write-Off.

    Oddly, the automatically-emailed Fund Activity Report that gets sent out to us every Monday morning in PDF format does not have this formatting issue.

    Has anything changed in the process of saving as PDF which would explain this issue when we manually save versus having the scheduled email?

    Thank you,

    Brian




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    You can install a PDF printer driver like CutePDF.  Then when you click Print, select the PDF printer and it will ask you to name and save the document. Voila!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Nick Reilingh
    Sent: Thursday, February 09, 2017 3:44 PM
    To: Gloria Ormsby <gormsby@flynncenter.org>
    Subject: Re: [Tessitura Technical Forum] Report Save as PDF Output Issue

     

    I have a hunch as to what might be the issue.

    The Fund Activity Report is an Infomaker report, which means that its save-as-PDF capability is dependent upon windows printing services and a GPL tool called Ghostscript. In order to save as PDF, the local user session must have a FILE: printer called "Sybase DataWindow PS" configured with a PostScript driver.

    I'll bet that the postscript driver in use by your Tessitura Report Server is different from the one in use by your Managing Director. A PostScript "driver" isn't typically a piece of software so much as a configuration file that indicates the limits of the printer hardware (maximum print area and the like), so it is plausible that a bad choice could artificially limit the PDF output of your infomaker reports.

    (P.S. PowerBuilder 2017 has PDF output built-in!)

    From: Brian Parker <bounce-brianparker6265@tessituranetwork.com>
    Sent: 2/9/2017 2:41:54 PM

    Good afternoon all,

    Our Managing Director pointed out that, when saving a Fund Activity Report out of Tessitura as a PDF, there was an issue where not all columns are displaying. It cuts off at the "W" in Write-Off.

    Oddly, the automatically-emailed Fund Activity Report that gets sent out to us every Monday morning in PDF format does not have this formatting issue.

    Has anything changed in the process of saving as PDF which would explain this issue when we manually save versus having the scheduled email?

    Thank you,

    Brian




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data