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Report Server/Scheduled Reports/Email

Michele Keutsch
$organization
Over the past couple of days we've had random scheduled reports not email out. The majority of the scheduled email reports are sending, but there are 1 or 2 that run, but won't email. Any thoughts on what the problem could be? Michele
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  • $organization
    I think we may have figured out how it's happening but not how to fix it... The report server, immediately after creating the file attempts to email the report and fails (thinking the file does not exist) due to some kind of millisecond time lag on the shared network storage. Perhaps because the shared storage is busy with the other load and is just not showing the pdf in the file directory fast enough. Does anyone know if there are settings we can alter to set a lag between creating the report file and attempt to email?
  • $organization in reply to Michele Keutsch

    OOH OOH I KNOW THIS!

    (Sorry, I didn't see your post about schedule timings before my last reply.)

    I think I had the same problem once about storage lag and timeouts. It's a T_DEFAULTS setting: EMAIL_REPORT_FILE_TIMEOUT. I have mine set to 10 (seconds).

    P.S. Here's a thread about the Report Server.
    P.P.S. Join us in Slack! Info: https://tessituracoders.bitbucket.io/



    [edited by: Nick Reilingh at 3:50 PM (GMT -6) on 2 Feb 2017]
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