Can the same facility be used for reserved and GA on the web?

Yes, best practice would be to use a seperate facility for the GA event. 

Otherwise, the patron on the web will be seeing section, row and seat information returned in the cart and that will give them the impression that they have an assinged seat.

Yes, best practice would be to use a seperate facility for the GA event. 

Otherwise, the patron on the web will be seeing section, row and seat information returned in the cart and that will give them the impression that they have an assinged seat.

Hi, our main facility is primarily reserved but we also have a few general admission events.  Is a separate GA facility required for these events to present correctly on our website?  Our web programmer says it is needed to correctly display the price and not display sections.   Like many of you, we are mid-season so I want to identify the most efficient path forward. 

Thanks in advance for your feedback,

Jeri

-----Original Message-----
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeri Henderson
Sent: Wednesday, 13 January 2010 4:07 AM
To: Brenda Fehlberg
Subject: RE: [Tessitura Technical Forum] Can the same facility be used for reserved and GA on the web?

Thanks Kay

---

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kay Burnham
Sent: Tuesday, January 12, 2010 12:02 PM
To: Jeri Henderson
Subject: Re: [Tessitura Technical Forum] Can the same facility be used for reserved and GA on the web?

Yes, best practice would be to use a seperate facility for the GA event. 

Otherwise, the patron on the web will be seeing section, row and seat information returned in the cart and that will give them the impression that they have an assinged seat.

From: Jeri Henderson <bounce-jerihenderson2389@tessituranetwork.com>
Sent: 1/12/2010 10:14:18 AM

Hi, our main facility is primarily reserved but we also have a few general admission events.  Is a separate GA facility required for these events to present correctly on our website?  Our web programmer says it is needed to correctly display the price and not display sections.   Like many of you, we are mid-season so I want to identify the most efficient path forward. 

Thanks in advance for your feedback,

Jeri

 

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