Hi,
We currently display an open csi indicator in our custom constituent headers (infoMaker) and we would like the ability to mouseover the CSI and show the details of it in each patron's records. I'm thinking of using the tooltips and modifying the stored procedure to pull this data. I'm just wondering if there is a better way to do this.
Thank you,
Lou Ann
Lou Ann,
I don't have the answer on this one, but (forgive me!) I'm replying so that I'll be on this thread as solutions get discussed.
Brian
Lou Ann and Brian,
I did not create our mouse over text but taking a look at it I do not see any modification to our custom header procedure. Under Tool tips of the icon in InfoMaker, as you indicated Lou Ann, has the Enabled box checked, the title name is typed in on the title field and the text to show at mouse over is typed in under tip. The pop up duration is also set to 32000. Hope this helps.
Just to update this post (thank you Terry for your advise). We ended up utilizing the tooltips in InfoMaker. I added two extra fields to our header stored procedure. One which was a Y/N indicator to control the visibility of the text field. In our case, the text field was static. The second field returned the notes of the CSI for each patron. The tooltips settings were as Terry indicated. Below is an example of the mouseover display:
This is exactly what I'm beginning to dig into now, great use of the tooltip balloons to assist the Ticket Office staff to see that info with ease. Thanks for all the helpful info!