I am fairly certain this is a problem that isn't solved by the base system. Has anyone here implemented an Interceptor or other mechanism for preventing attended tickets from being reprinted?
Thanks
Chris
Christopher
We’ve looked into changing this behaviour because we had some problems in the past caused by user reprinting by mistake some tickets for patrons that already entered the house. AFAIK this has not been implemented in the REST API yet, so the only solution we found involved modifying standard stored procedures, so we didn’t proceed and learned to live with it. This was several years ago, so there might have been some changes that we are not aware of.
Fernando Margueirat Senior Business Analyst The National Ballet of Canada 470 Queens Quay West Toronto, Ontario M5V 3K4 P: 416 345 9686 x453 F: 416 345 8323
http://national.ballet.ca
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Christopher Sherwood Sent: Wednesday, November 23, 2016 8:12 PM To: Fernando Margueirat <FMargueirat@national.ballet.ca> Subject: [Tessitura Technical Forum] Reprinting Attended tickets- Prevent or Warn
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