Hello!
While trying to pull our lists for our Program Book, one of our Developers came across an ID that was pulling two names. To hopefully make this explanation easier to understand, the constituent we wanted to pull we'll call Laura and the constituent that was mysteriously pulled along with Laura, we'll call Mary.
There appears to be no relationship or data similarities between Laura and Mary so it's mysterious that Mary would pop up while trying to pull Laura's profile. On the search page, in blue lettering by the search bar, read "ID Match with PE ID." After some investigation I found that on the attributes tab of Mary's profile, showed a "PE ID" that matched Laura's ID. There was also an attribute entry on Laura's profile that read 1783, I don't know what this is referencing.
I tracked down this attribute to T_Keyword but was still unable to figure out what PE ID means, what it's doing and why it's connecting to profiles that, from a surface point of view, don't seem to have much in common. Has anyone else run into this or knows what PE ID stands for?
Thank you!
Rose
Hi Rose!
These are the ID numbers for these patrons from the system your organization used prior to Tessitura (PE likely meaning Patron Edge). When an organization converts their data into Tessitura, they will often bring over the legacy constituent ID as an Attribute. This is so that, in the initial days of Tessitura use, if a patron calls up and knows their old ID (often true with long time subscribers), it is easy to find them without added questions like name or phone number.
Hope that helps provide some context!
Nick
Nick-Thanks for the context, that definitely cleared up a lot for me!
Michael-This is a good suggestion, I'll suggest it to the company before un-checking boxes myself. Thank you for the information!