hunting for a transaction

Hi all,

 

I’m sure I’m just having a pre-christmas brain freeze, but am hoping someone can point me in the right direction.  I need to locate a transaction/order that occurred over the weekend for a particular performance (it appears a ticket was sold on the 19th for a show that was on the 12th).  I’m assuming it’s an exchange in previous order that went wrong. 

 

I have  the perf no, and a list of all batches from the day of the transaction.  Is there anything I can do that’s not a completely manual process?

 

Thanks!

Kathleen

 

 

Our Spring 2010 Season is on sale now! Visit www.royalandderngate.co.uk to see what’s coming up in the new season, download a copy of our new brochure, to book tickets and for highlights including our new Made In Northampton season – Addicted To You.

Plus don’t forget – there’s still time to book for Christmas at Royal & Derngate. Honk! The Ugly Duckling Musical is on the Royal stage until Sun 3 January, and Snow White and the Seven Dwarfs, starring Linda Lusardi and Sam Kane, will be on the Derngate stage until Sun 10 January.

 

To book call the Box Office on 01604 624811 or select your seat online at www.royalandderngate.co.uk

 

The Northampton Theatres Trust Ltd. Registered in England and Wales. Company Registration No. 3640915. Registered Office: Royal & Derngate, Guildhall Road, Northampton NN1 1DP

 

Royal & DerngateMission

  • If you have access to Sql Server Management Studio then you can run the following query, This will give you the Order Number.

     

     

    SELECT Distinct  

          order_no

    FROM

          T_SUB_LINEITEM

    WHERE

          perf_no = ####

          AND create_dt > '12-17-2009'

     

     

    or you could paste the following query into list manager as a manual edit and generate the list and it will give you the customer number.

     

    SELECT DISTINCT

          o.customer_no

    FROM

          T_SUB_LINEITEM s JOIN

          T_ORDER o ON o.order_no = s.order_no

    WHERE

          s.perf_no = ####

          AND s.create_dt > '12-17-2009'

     

     

    Marty

     

  • Of course! Thanks Marty, I knew my brain was frozen…

     

    Cheers,

    Kathleen

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty Jones
    Sent: 21 December 2009 13:50
    To: Kathleen Smith
    Subject: RE: [Tessitura Technical Forum] hunting for a transaction

     

    If you have access to Sql Server Management Studio then you can run the following query, This will give you the Order Number.

     

     

    SELECT Distinct  

          order_no

    FROM

          T_SUB_LINEITEM

    WHERE

          perf_no = ####

          AND create_dt > '12-17-2009'

     

     

    or you could paste the following query into list manager as a manual edit and generate the list and it will give you the customer number.

     

    SELECT DISTINCT

          o.customer_no

    FROM

          T_SUB_LINEITEM s JOIN

          T_ORDER o ON o.order_no = s.order_no

    WHERE

          s.perf_no = ####

          AND s.create_dt > '12-17-2009'

     

     

    Marty

     



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    Our Spring 2010 Season is on sale now! Visit www.royalandderngate.co.uk to see what’s coming up in the new season, download a copy of our new brochure, to book tickets and for highlights including our new Made In Northampton season – Addicted To You.

    Plus don’t forget – there’s still time to book for Christmas at Royal & Derngate. Honk! The Ugly Duckling Musical is on the Royal stage until Sun 3 January, and Snow White and the Seven Dwarfs, starring Linda Lusardi and Sam Kane, will be on the Derngate stage until Sun 10 January.

     

    To book call the Box Office on 01604 624811 or select your seat online at www.royalandderngate.co.uk

     

    The Northampton Theatres Trust Ltd. Registered in England and Wales. Company Registration No. 3640915. Registered Office: Royal & Derngate, Guildhall Road, Northampton NN1 1DP

     

    Royal & DerngateMission