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Using Smartphones for Barcode Scanning?

Annette Grieshaber
$organization

In addition to working at the San Diego Symphony, I'm also a grad. student right now, and I've recently taken on a research project involving using Smartphones to display scannable barcodes, rather than having printed tickets.  I seem to remember someone in one of our general sessions at the conference last year mentioning that Cisco was working on this kind of technology?  Can anyone point me in the right direction or give me any direction with regards to places to look for more information?  I appreciate it!

-Annette Grieshaber

Group Sales Coordinator, San Diego Symphony

Parents
  • $organization

    One practial note to this:

    I will bet you all, "donuts to dollars", that scanning portable electronic devices will greatly increase the time and difficulty of patron entry.

    Think about it, the patron has to activate the device, navigate to the email where the ticket is stored, open the pdf, then present the device to the usher.  Even IF everything goes just right, you've added 30 seconds to an entry.  However there's an almost infinite number of things that can go wrong.  All this when you're trying to get 3,000 people through the doors?

    I predict that we'll all be using paper for quite some time.

  • $organization in reply to Mark Wladika

    I couldn’t agree more with Mark. One also needs to take care of the situation when device malfunctions and barcode can’t be scanned at that moment. If it’s a paper ticket you can always keep part of the ticket to scan later. So you need to have a procedure in place before going for scanning directly from smart phone to handle this kind of situation.  

     

    Mo

     

    Mohiuddin Faruqe

    Business Analyst

    The National Ballet of Canada

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Tuesday, April 14, 2009 1:37 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Technical Forum] Using Smartphones for Barcode Scanning?

     

    One practial note to this:

    I will bet you all, "donuts to dollars", that scanning portable electronic devices will greatly increase the time and difficulty of patron entry.

    Think about it, the patron has to activate the device, navigate to the email where the ticket is stored, open the pdf, then present the device to the usher.  Even IF everything goes just right, you've added 30 seconds to an entry.  However there's an almost infinite number of things that can go wrong.  All this when you're trying to get 3,000 people through the doors?

    I predict that we'll all be using paper for quite some time.

    From: Annette Grieshaber <bounce-annettegrieshaber6901@tessituranetwork.com>
    Sent: 4/9/2009 8:02:48 PM

    In addition to working at the San Diego Symphony, I'm also a grad. student right now, and I've recently taken on a research project involving using Smartphones to display scannable barcodes, rather than having printed tickets.  I seem to remember someone in one of our general sessions at the conference last year mentioning that Cisco was working on this kind of technology?  Can anyone point me in the right direction or give me any direction with regards to places to look for more information?  I appreciate it!

    -Annette Grieshaber

    Group Sales Coordinator, San Diego Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.

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  • $organization in reply to Mark Wladika

    I couldn’t agree more with Mark. One also needs to take care of the situation when device malfunctions and barcode can’t be scanned at that moment. If it’s a paper ticket you can always keep part of the ticket to scan later. So you need to have a procedure in place before going for scanning directly from smart phone to handle this kind of situation.  

     

    Mo

     

    Mohiuddin Faruqe

    Business Analyst

    The National Ballet of Canada

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Tuesday, April 14, 2009 1:37 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Technical Forum] Using Smartphones for Barcode Scanning?

     

    One practial note to this:

    I will bet you all, "donuts to dollars", that scanning portable electronic devices will greatly increase the time and difficulty of patron entry.

    Think about it, the patron has to activate the device, navigate to the email where the ticket is stored, open the pdf, then present the device to the usher.  Even IF everything goes just right, you've added 30 seconds to an entry.  However there's an almost infinite number of things that can go wrong.  All this when you're trying to get 3,000 people through the doors?

    I predict that we'll all be using paper for quite some time.

    From: Annette Grieshaber <bounce-annettegrieshaber6901@tessituranetwork.com>
    Sent: 4/9/2009 8:02:48 PM

    In addition to working at the San Diego Symphony, I'm also a grad. student right now, and I've recently taken on a research project involving using Smartphones to display scannable barcodes, rather than having printed tickets.  I seem to remember someone in one of our general sessions at the conference last year mentioning that Cisco was working on this kind of technology?  Can anyone point me in the right direction or give me any direction with regards to places to look for more information?  I appreciate it!

    -Annette Grieshaber

    Group Sales Coordinator, San Diego Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.

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  • Former Member
    Former Member $organization in reply to Mohiuddin (Mo) Faruqe

    I seem to recall some ideas about this where the phones had a chip in them for Radio Frequency ID and would work like a proximity card often used on doors.  The patron would just hold the phone up to the turnstile and it would scan.  I think this kind of technology was more prevalent in Japan and Finland.  Having a barcode on a screen seems to me to be a non-starter for the reasons mentioned below. 

     

    Michael Granados

    Oregon Symphony

    Find us on Facebook

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Mohiuddin Faruqe
    Sent: Tuesday, April 14, 2009 11:02 AM
    To: Michael Granados
    Subject: RE: [Tessitura Technical Forum] Using Smartphones for Barcode Scanning?

     

    I couldn’t agree more with Mark. One also needs to take care of the situation when device malfunctions and barcode can’t be scanned at that moment. If it’s a paper ticket you can always keep part of the ticket to scan later. So you need to have a procedure in place before going for scanning directly from smart phone to handle this kind of situation.  

     

    Mo

     

    Mohiuddin Faruqe

    Business Analyst

    The National Ballet of Canada

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Mark Wladika
    Sent: Tuesday, April 14, 2009 1:37 PM
    To: Mohiuddin Faruqe
    Subject: Re: [Tessitura Technical Forum] Using Smartphones for Barcode Scanning?

     

    One practial note to this:

    I will bet you all, "donuts to dollars", that scanning portable electronic devices will greatly increase the time and difficulty of patron entry.

    Think about it, the patron has to activate the device, navigate to the email where the ticket is stored, open the pdf, then present the device to the usher.  Even IF everything goes just right, you've added 30 seconds to an entry.  However there's an almost infinite number of things that can go wrong.  All this when you're trying to get 3,000 people through the doors?

    I predict that we'll all be using paper for quite some time.

    From: Annette Grieshaber <bounce-annettegrieshaber6901@tessituranetwork.com>
    Sent: 4/9/2009 8:02:48 PM

    In addition to working at the San Diego Symphony, I'm also a grad. student right now, and I've recently taken on a research project involving using Smartphones to display scannable barcodes, rather than having printed tickets.  I seem to remember someone in one of our general sessions at the conference last year mentioning that Cisco was working on this kind of technology?  Can anyone point me in the right direction or give me any direction with regards to places to look for more information?  I appreciate it!

    -Annette Grieshaber

    Group Sales Coordinator, San Diego Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.