Confirmation email log

Former Member
Former Member $organization

Hi All,

Just wandering, when a confirmation email is sent for an order, is this logged anywhere as having been sent?

Thanks

Parents
  • Former Member
    Former Member $organization

    Hey Guys,

    Thanks for some really great responses. It appears our confirmation emails aren't being logged for some reason so need to investigate that but explains why I couldn't find it. We're not using TNEW, we have a custom site. Out site uses the SendOrderConfirmationEmail method from the SOAP API to send the confirmation emails. Should this be updating the log automatically or is there another method that needs to be used to update the log?

    Thanks

Reply
  • Former Member
    Former Member $organization

    Hey Guys,

    Thanks for some really great responses. It appears our confirmation emails aren't being logged for some reason so need to investigate that but explains why I couldn't find it. We're not using TNEW, we have a custom site. Out site uses the SendOrderConfirmationEmail method from the SOAP API to send the confirmation emails. Should this be updating the log automatically or is there another method that needs to be used to update the log?

    Thanks

Children