RE: Driver's license scanners

All good concerns, and yes we have discussed the issues surrounding privacy, security, permissions, accessibility, and efficiencies at length. This however is not a PCI issue, and scanning a DL to load a profile would never store information beyond form-filling of a profile. In the past, PRIOR to 2004, SSN was used widely on DL’s, but that has not been the case for the last 12 years or so. I believe it was in 2004 when it became law that Federal, State and local governments have been prohibited from using SSN’s on DL’s.  In any case, I appreciate the comment but I would still like to know if the functionality exists to  transfer data from track 3 on a DL into Tessitura to build a profile. Has anyone done this, or are presently doing this? Thanks!

Randall A. Mitchell

 

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Stadel
Sent: Tuesday, July 19, 2016 9:49 AM
To: Randall A. Mitchell <rmitchell@phoenixsymphony.org>
Subject: RE: [Tessitura Technical Forum] Driver’s license scanners

 

Have you thought about patron privacy and/or uneasiness from patrons about being asked for permission to scan their driver’s license?  I assume in your procedure you plan to ask the patron for permission to scan. 

Some people may be uncomfortable having their weight scanned into your system, let alone their driver’s license number.  If you think about PCI compliance, they strongly discourage storing social security numbers and I think a driver’s license number would be a close second to that.

At face value, without knowing any more about your process or technical information, I would not support this practice at my organization.

 

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Randall Mitchell
Sent: Monday, July 18, 2016 5:33 PM
To: dstadel@milwaukeeartspartners.org
Subject: [Tessitura Technical Forum] Drivers license scanners

 

We are looking at potentially scanning drivers licenses to populate demographic information to assist in the creation of new accounts with the objective of reducing the time to manually input the data. While standalone mag readers are going away in lieu of EMV chip readers, I would like to know if anyone is presently using drivers licenses to build account profiles?

Thanks.

Randy



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[edited by: Todd Lantry at 2:56 PM (GMT -6) on 19 Jul 2016]