[resolved] Client Order Email Conf/ack Error

Resolved:

The directory we were using was creating the error, we switched and it was resolved.

 

--------------

Hello,

 

I'm testing out client side emails and I got stuck on this one bug. The files exist in the relative directory (\templates in regard to the Tessitura.asmx), but for each file i try, it returns this same error. Has anyone encountered this before? Its probably something simple, but any ideas would be great!

 

Error Message:

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Tessitura.WebAPI.TessituraTemplateFailedException: TESSITURA_TEMPLATE_FAILED_EXCEPTION: \templates\Sample_OrderEmail_text.aspx
<!DOCTYPE html>
<html>
    <head>
        <title>The resource cannot be found.</title>
        <meta name="viewport" content="width=device-width" />
        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;} 
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Consolas","Lucida Console",Monospace;font-size:11pt;margin:0;padding:0.5em;line-height:14pt}
         .marker {font-weight: bold; color: black;text-decoration: none;}


[edited by: Eric Tenaglia at 4:12 PM (GMT -6) on 1 Jun 2016]