Hello!
I'm wondering if anyone has experienced Tessitura becoming non responsive or hanging when doing a large extractions. For example, each time I attempt to do a large extraction of about 27,000 e-mails, the system will either hang and take 30+ minutes to finally resolve or become completely unresponsive. We have a suspicion that it may be lack of local bandwith and we are part of a consortium but the main licensee has no trouble completing the same extraction.
Would love to know anyone's experience and how you solved it.
Many thanks!
I think we can rule out bandwidth: if I understand Extractions right they're just one-off SQL Server Agent jobs, so they run on the server itself asynchronously to your communication to the server. Now, if someone has configured the SQL Server to provide less CPU priority to your tasks, that might be the case.