Printing accents on tickets...../printer driver settings

I know this has been asked and answered before but I'm still having problems with this.  A great suggestion is that you change the printer properties to use "Multilingual - Latin 1(850)" in the font Selection tab.  I'm having problems with being able to set this property - it appears that even though this is set on the printer server, the user is locked into a default setting of "US (ANSI) (1252)" and is unable to change this without being given network administration rights.

Has anyone else seen and (hopefully) overcome this and would be prepared to share their solution?

I'm not sure it's relevant but this is for a new Lemur BOCA printer.

Thanks, Martin



[edited by: Martin Keen at 5:46 PM (GMT -6) on 18 Nov 2009]
Parents
  • Former Member
    Former Member $organization

    Just to clarify a little – to enter the code, hold the ALT key down and type the four digits on the numeric keypad.  (I’m not sure if it works using the “regular” number keys, I’ve never tried it.

     

     -steve carlock

    Information Technology Manager

    The Granada

    jsc@granadasb.org

    (805) 899-3000x111 (office) - Note: New Office Number as of 2009-11-01

    (805) 899-3002 (fax)

    (562) 239-7075 (cell)

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Elizabeth Carlock
    Sent: Thursday, November 19, 2009 10:51 AM
    To: Steve Carlock
    Subject: RE: [Tessitura Technical Forum] RE: Printing accents on tickets...../printer driver settings

     

    Martin,

     

    We experience this problem all the time as well.  We found that there is a work around (why it works, I have no idea.)  By starting at the Character Map where the character code is a hexadecimal number, we convert it to a decimal, add a leading zero (if it is not four numbers) and use that number for the special character.  We find that on the screen it looks funny but when we print it prints correctly.  We used this technique for our upcoming concert with Renée Fleming.  On the screen it looks like a little box but it prints the acute accented e correctly.  Try typing in code 0160 for your acute accented a and let me know if this same system works for you as it does for us.  Remember on the screen it will look different.

     

    Good luck,

     

    Elizabeth Carlock

    Director, Ticketing Services

    The Granada

     

     

Reply
  • Former Member
    Former Member $organization

    Just to clarify a little – to enter the code, hold the ALT key down and type the four digits on the numeric keypad.  (I’m not sure if it works using the “regular” number keys, I’ve never tried it.

     

     -steve carlock

    Information Technology Manager

    The Granada

    jsc@granadasb.org

    (805) 899-3000x111 (office) - Note: New Office Number as of 2009-11-01

    (805) 899-3002 (fax)

    (562) 239-7075 (cell)

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Elizabeth Carlock
    Sent: Thursday, November 19, 2009 10:51 AM
    To: Steve Carlock
    Subject: RE: [Tessitura Technical Forum] RE: Printing accents on tickets...../printer driver settings

     

    Martin,

     

    We experience this problem all the time as well.  We found that there is a work around (why it works, I have no idea.)  By starting at the Character Map where the character code is a hexadecimal number, we convert it to a decimal, add a leading zero (if it is not four numbers) and use that number for the special character.  We find that on the screen it looks funny but when we print it prints correctly.  We used this technique for our upcoming concert with Renée Fleming.  On the screen it looks like a little box but it prints the acute accented e correctly.  Try typing in code 0160 for your acute accented a and let me know if this same system works for you as it does for us.  Remember on the screen it will look different.

     

    Good luck,

     

    Elizabeth Carlock

    Director, Ticketing Services

    The Granada

     

     

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