Print at Home PDF templates

When you save the changes, are you using the "Save As" option to overwrite the file?  Sometimes just clicking "Save" does not work.

Penny

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty Jones
Sent: Monday, November 16, 2009 1:32 PM
To: Tabor, Penny
Subject: [Tessitura Technical Forum] Print at Home PDF templates

Does the e ticket service cache the PDF templates for a certain time? I am making changes to the template but not seeing the changes. I also restarted the service but to no avail.

While we are on the subject, If I have on my template 2 areas that I display the order number, do I have to have 2 order_no data elements on the ticket design or can I use the same element_no for both fields on the pdf?

Thanks,

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