Standard maintenance requires rebooting of the api server and production Tessitura from time to time. How do most others identify if there are active users on their website, shoppers with tickets in the shopping cart, before you reboot Tessitura or the api server? IS there a SQL script that I can run to see open threads? Is there a standardized "shopping cart viewer" for administrative use that can be used? Thanks!
Hi, Randall,
You can use the web API method WebSeatServerConnectionCount to find out how many customers currently have open shopping carts.
-Morgan