Implementing new Users with specific rights but NOT consortium

Hi,

We manage the ticketing and e-commerce for several other theatre organizations in the Boston area.  It's a service that comes standard when they rent our space.  The nice thing is, we get our hands on their patron data  for prospecting and they don't need to worry about the e-commerce and expense side of presenting.  We however, have never allowed these groups permission to actually use Tessitura, but we would like to explore providing them with more accurate and "on the go" reporting.  One particular theatre group has become quite large over the past few years and we would like to provide them with easier access to their data.

Using the large group as an example, and since we don't want to create an actual consortium environment in Tessitura, the easiest solution I can think of is to create a unique User Group and Control Group for that large group and provide them with the data they can access. I can't, however, seem to figure out how to restrict OUR data from their viewing or reporting. For example, in the standard SSRS Report- Performance Seating Book, they are still provided the options to see our seasons and therefore could report on this patron data.  Do I have to build the filter into the SSRS report template somehow and thereby create a separate report so they cannot see the other offerings? 

Does anyone have any other suggestions to filter out data so they can only see their patrons?  Is that possible without taking the plunge and splitting off everything and being a consortium?  Any resources on this would be helpful!  Thanks! :)

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Hi,

We manage the ticketing and e-commerce for several other theatre organizations in the Boston area.  It's a service that comes standard when they rent our space.  The nice thing is, we get our hands on their patron data  for prospecting and they don't need to worry about the e-commerce and expense side of presenting.  We however, have never allowed these groups permission to actually use Tessitura, but we would like to explore providing them with more accurate and "on the go" reporting.  One particular theatre group has become quite large over the past few years and we would like to provide them with easier access to their data.

Using the large group as an example, and since we don't want to create an actual consortium environment in Tessitura, the easiest solution I can think of is to create a unique User Group and Control Group for that large group and provide them with the data they can access. I can't, however, seem to figure out how to restrict OUR data from their viewing or reporting. For example, in the standard SSRS Report- Performance Seating Book, they are still provided the options to see our seasons and therefore could report on this patron data.  Do I have to build the filter into the SSRS report template somehow and thereby create a separate report so they cannot see the other offerings? 

Does anyone have any other suggestions to filter out data so they can only see their patrons?  Is that possible without taking the plunge and splitting off everything and being a consortium?  Any resources on this would be helpful!  Thanks! :)

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!