Report sent multiple times at a time not scheduled

One of our users has a report scheduled to email weekly at 5am on Tuesdays.  Last Tuesday he made some changes to the parameters of the report (changed the season selections from 2015 seasons to 2016 seasons).  Just after midnight on Friday night (or Saturday morning if you prefer) this report was emailed about 30 times.  

Has anyone else experienced this or have any suggestions as to what may have caused it?   

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  • Former Member
    Former Member $organization

    This is because the report server will run all days in the schedule that it missed. I believe there is a prompt when you change the schedule that asks if you want to run all missed reports.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: Sunday, December 06, 2015 7:01 PM
    To: Gloria Ormsby
    Subject: [Tessitura Technical Forum] Report sent multiple times at a time not scheduled

     

    One of our users has a report scheduled to email weekly at 5am on Tuesdays.  Last Tuesday he made some changes to the parameters of the report (changed the season selections from 2015 seasons to 2016 seasons).  Just after midnight on Friday night (or Saturday morning if you prefer) this report was emailed about 30 times.  

    Has anyone else experienced this or have any suggestions as to what may have caused it?   




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    This is because the report server will run all days in the schedule that it missed. I believe there is a prompt when you change the schedule that asks if you want to run all missed reports.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: Sunday, December 06, 2015 7:01 PM
    To: Gloria Ormsby
    Subject: [Tessitura Technical Forum] Report sent multiple times at a time not scheduled

     

    One of our users has a report scheduled to email weekly at 5am on Tuesdays.  Last Tuesday he made some changes to the parameters of the report (changed the season selections from 2015 seasons to 2016 seasons).  Just after midnight on Friday night (or Saturday morning if you prefer) this report was emailed about 30 times.  

    Has anyone else experienced this or have any suggestions as to what may have caused it?   




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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