• Replies 2 replies
  • Subscribers 336 subscribers
  • Views 43 views
  • Users 0 members are here
Related

PAHT exception

Kathleen Smith
$organization

Hi everyone,

 I’m fiddling with implementing Print at Home on my test system, and have run into an exception error that I can’t seem to find any documentation on.  It’s “The specified string is not in the form required for an e-mail address.  – FormatException.”   I’m receiving the exception email just fine, the ticket pdf is generating and sitting in the output folder, and the order shows up as TPD in the client.  Does anyone have advice on what I should check, or am I better off opening a support ticket?

Cheers,
Kathleen 

Parents
  • $organization

    Is the email address who ordered the ticket receiving the pdf attachment?  And how about an order confirmation email?

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kathleen Smith
    Sent: Wednesday, November 11, 2015 10:03 AM
    To: Vivino, David <dvivino@clevelandorchestra.com>
    Subject: [Tessitura Technical Forum] PAHT exception

     

    Hi everyone,

     I’m fiddling with implementing Print at Home on my test system, and have run into an exception error that I can’t seem to find any documentation on.  It’s “The specified string is not in the form required for an e-mail address.  – FormatException.”   I’m receiving the exception email just fine, the ticket pdf is generating and sitting in the output folder, and the order shows up as TPD in the client.  Does anyone have advice on what I should check, or am I better off opening a support ticket?

    Cheers,
    Kathleen 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Is the email address who ordered the ticket receiving the pdf attachment?  And how about an order confirmation email?

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kathleen Smith
    Sent: Wednesday, November 11, 2015 10:03 AM
    To: Vivino, David <dvivino@clevelandorchestra.com>
    Subject: [Tessitura Technical Forum] PAHT exception

     

    Hi everyone,

     I’m fiddling with implementing Print at Home on my test system, and have run into an exception error that I can’t seem to find any documentation on.  It’s “The specified string is not in the form required for an e-mail address.  – FormatException.”   I’m receiving the exception email just fine, the ticket pdf is generating and sitting in the output folder, and the order shows up as TPD in the client.  Does anyone have advice on what I should check, or am I better off opening a support ticket?

    Cheers,
    Kathleen 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data