Reassigning a scheduled report

A user needs to be able to change the schedule of a report which was originally scheduled by another user. Since users can only see reports they themselves scheduled (unless they’re in the admin group), this doesn’t appear to be possible. So the question becomes is there a way to reassign a scheduled report to someone else, or is our only option to delete the schedule and recreate it?

 

I can always change it as System Admin, but I’d love for this sort of thing to be self-service.

 

Thanks!

 

Jeanne

 

 

Jeanne DeVore | Technology Manager
Chicago Shakespeare Theater

312. 667.4943 direct line  | 312.403.0314 mobile www.chicagoshakes.com | facebook | twitter
800 East Grand Avenue on Navy Pier | Chicago, Illinois 60611

 

 

 

Parents
  • Former Member
    Former Member $organization

    Jeanne

     

    I’m not sure if this works, but you can try it in test.

    ·         Find the id for the report request linked to the schedule (SELECT request_id FROM gooesoft_report_schedule WHERE name = ‘the name of your schedule’)

    ·         Change the user id for the report request (UPDATE gooesoft_request SET user_id = ‘new user’ WHERE id = the id you find in the step above)

     

    Fernando Margueirat
    Senior Business Analyst
    The National Ballet of Canada
    470 Queens Quay West
    Toronto, Ontario
    M5V 3K4
    P: 416 345 9686 x453
    F: 416 345 8323

    http://national.ballet.ca

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeanne DeVore
    Sent: Thursday, October 22, 2015 1:55 PM
    To: Fernando Margueirat <FMargueirat@national.ballet.ca>
    Subject: [Tessitura Technical Forum] Reassigning a scheduled report

     

    A user needs to be able to change the schedule of a report which was originally scheduled by another user. Since users can only see reports they themselves scheduled (unless they’re in the admin group), this doesn’t appear to be possible. So the question becomes is there a way to reassign a scheduled report to someone else, or is our only option to delete the schedule and recreate it?

     

    I can always change it as System Admin, but I’d love for this sort of thing to be self-service.

     

    Thanks!

     

    Jeanne

     

     

    Jeanne DeVore | Technology Manager
    Chicago Shakespeare Theater

    312. 667.4943 direct line  | 312.403.0314 mobile www.chicagoshakes.com | facebook | twitter
    800 East Grand Avenue on Navy Pier | Chicago, Illinois 60611

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Jeanne

     

    I’m not sure if this works, but you can try it in test.

    ·         Find the id for the report request linked to the schedule (SELECT request_id FROM gooesoft_report_schedule WHERE name = ‘the name of your schedule’)

    ·         Change the user id for the report request (UPDATE gooesoft_request SET user_id = ‘new user’ WHERE id = the id you find in the step above)

     

    Fernando Margueirat
    Senior Business Analyst
    The National Ballet of Canada
    470 Queens Quay West
    Toronto, Ontario
    M5V 3K4
    P: 416 345 9686 x453
    F: 416 345 8323

    http://national.ballet.ca

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeanne DeVore
    Sent: Thursday, October 22, 2015 1:55 PM
    To: Fernando Margueirat <FMargueirat@national.ballet.ca>
    Subject: [Tessitura Technical Forum] Reassigning a scheduled report

     

    A user needs to be able to change the schedule of a report which was originally scheduled by another user. Since users can only see reports they themselves scheduled (unless they’re in the admin group), this doesn’t appear to be possible. So the question becomes is there a way to reassign a scheduled report to someone else, or is our only option to delete the schedule and recreate it?

     

    I can always change it as System Admin, but I’d love for this sort of thing to be self-service.

     

    Thanks!

     

    Jeanne

     

     

    Jeanne DeVore | Technology Manager
    Chicago Shakespeare Theater

    312. 667.4943 direct line  | 312.403.0314 mobile www.chicagoshakes.com | facebook | twitter
    800 East Grand Avenue on Navy Pier | Chicago, Illinois 60611

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data