Reassigning a scheduled report

A user needs to be able to change the schedule of a report which was originally scheduled by another user. Since users can only see reports they themselves scheduled (unless they’re in the admin group), this doesn’t appear to be possible. So the question becomes is there a way to reassign a scheduled report to someone else, or is our only option to delete the schedule and recreate it?

 

I can always change it as System Admin, but I’d love for this sort of thing to be self-service.

 

Thanks!

 

Jeanne

 

 

Jeanne DeVore | Technology Manager
Chicago Shakespeare Theater

312. 667.4943 direct line  | 312.403.0314 mobile www.chicagoshakes.com | facebook | twitter
800 East Grand Avenue on Navy Pier | Chicago, Illinois 60611

 

 

 

Parents
  • Hi Jeanne,

    If you need to reassign the report, and the original user won't ever need to manage the report again, you can change the ownership using a bit of Sql. 

    The code is in this thread: 


    Caryl 

    Caryl Jones
    Sent from my iPhone.

     

    www.royalalberthall.com

     

    Registered Charity No. 254543


    Promoting the arts and sciences for over 144 years. Click here to find out more about how we fulfil our charitable mission through our diverse programme of events, our Education & Outreach activity and enhancements of this Grade I listed building.

     

    This communication is confidential and therefore should only be discussed by the sender, recipient(s) and personnel relevant to the communication. If the recipient of this message is not the intended addressee please call the Royal Albert Hall on +44 (0)20 7959 0500. Any opinions expressed here are those of the sender and should not be taken as representing the view of the Royal Albert Hall.



    On 22 Oct 2015, at 18:47, Jeanne DeVore <bounce-jeannedevore2565@tessituranetwork.com> wrote:

    A user needs to be able to change the schedule of a report which was originally scheduled by another user. Since users can only see reports they themselves scheduled (unless they’re in the admin group), this doesn’t appear to be possible. So the question becomes is there a way to reassign a scheduled report to someone else, or is our only option to delete the schedule and recreate it?

     

    I can always change it as System Admin, but I’d love for this sort of thing to be self-service.

     

    Thanks!

     

    Jeanne

     

     

    Jeanne DeVore | Technology Manager
    Chicago Shakespeare Theater

    312. 667.4943 direct line  | 312.403.0314 mobile www.chicagoshakes.com | facebook | twitter
    800 East Grand Avenue on Navy Pier | Chicago, Illinois 60611

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Hi Jeanne,

    If you need to reassign the report, and the original user won't ever need to manage the report again, you can change the ownership using a bit of Sql. 

    The code is in this thread: 


    Caryl 

    Caryl Jones
    Sent from my iPhone.

     

    www.royalalberthall.com

     

    Registered Charity No. 254543


    Promoting the arts and sciences for over 144 years. Click here to find out more about how we fulfil our charitable mission through our diverse programme of events, our Education & Outreach activity and enhancements of this Grade I listed building.

     

    This communication is confidential and therefore should only be discussed by the sender, recipient(s) and personnel relevant to the communication. If the recipient of this message is not the intended addressee please call the Royal Albert Hall on +44 (0)20 7959 0500. Any opinions expressed here are those of the sender and should not be taken as representing the view of the Royal Albert Hall.



    On 22 Oct 2015, at 18:47, Jeanne DeVore <bounce-jeannedevore2565@tessituranetwork.com> wrote:

    A user needs to be able to change the schedule of a report which was originally scheduled by another user. Since users can only see reports they themselves scheduled (unless they’re in the admin group), this doesn’t appear to be possible. So the question becomes is there a way to reassign a scheduled report to someone else, or is our only option to delete the schedule and recreate it?

     

    I can always change it as System Admin, but I’d love for this sort of thing to be self-service.

     

    Thanks!

     

    Jeanne

     

     

    Jeanne DeVore | Technology Manager
    Chicago Shakespeare Theater

    312. 667.4943 direct line  | 312.403.0314 mobile www.chicagoshakes.com | facebook | twitter
    800 East Grand Avenue on Navy Pier | Chicago, Illinois 60611

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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