We are receiving an unspecified error message on a couple of our ticket scanners. I have looked for previous forum posts addressing this and could not find anything. We are running N-Scan version 5.30.0.0
The error message that appears on the scanner:
frmTrack_Load = Unspecified error [\Program Files\Tessitura\NScanPPC\attend.sdf]
The connection to the server is fine and dandy.My hope is that there is a slight adjustment necessary on the device or in Tess to remedy this. Any help would be appreciated!