I sent this to ticketing but thought I should try this forum aswell.
I have a unique problem. There have been a number of flexible packages that were sold as performances instead of packages. This of course results in no pkg_no in the line item and sub lineitem field tables. This is an issue as the Package sales reports are not counting this revenue. My attempts to manually add pkg_no's resulted in the sub lineitem or lineitem dissapearing all together from the front end. Thanks god for test. Any thoughts on how to fix this with out destroying it? Thanks.
Chris
Chris,
If it's any reassurance, this isn't a unique problem!
I've had to write my own report report for this as our flex packages are sold as packages and (annoyingly) as "single tickets". Fortunately ours are sold at flex pack specific discounts so I've been able to identify them that way.
Email me directly if you need more info - happy to share!
Martin