We have had this problem every time since we have started running TranScend- The server running the program needs to install security updates and restart. Once the machine restarts at least one if not more of the TPA Servers does not automatically restart. If you go to look at the services you see that they are forever stuck in 'starting'. The work around we have come up with is to go into task manager and end the process. This frees it up to start correctly.
We would really like to be able to schedule the updates and restarts in the middle of the night and not have to come down to the building to babysit the program. Has anyone else had this problem and have they come up with a better solution?
Thanks for any advice you might have!
Boann
We don't have our services set to start automatically since we do updates and reboots on a schedule but looking at the services for Transcend I can see that none of them have any dependencies set. I Have a feeling that when you change them to automatic start they are trying to startup before another service that they require (like a networking component). I would suggest looking through your system event log and figuring out what service seems to start last. Then add that service as a dependency for the TPAU.Controller service. Set only the TPAU.Controller service to automatic and leave the rest set to manual. The TPAU.Controller service will automatically start the rest of the services when it starts. If you set the dependency and make the startup changes then the Transcend services should load last and they should be loaded in the correct order by the controller service. If you need help in setting up the dependency take a look at this page: http://www.petri.co.il/delay_services_in_windows_2000_xp_2003.htm
Hope this is helpful, let me know if it works.
-Rich
That sounds like a great idea. I will get this set and let you know if it fixes the problem (next time we do updates...)
Thanks,