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DBMS is not supported...

Allen Clark
$organization

Hello All,

We have a strange situation with a Windows 7 64 bit workstation.  We have installed the client on this workstation and it ran when first installed.  Now, there is a UAC prompt when we try to open it (it didn't do this the first time), and then we get the error:

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Security Check Not Done.  Cannot connect to the Database !

Error:

DBMS  is not supported in your current installation.

I found some other discussions about this error and the fix for me was to delete the shortcut and recopy the shortcut.  I copied it to the "public" desktop, and it ran fine...until I rebooted the workstation.  After the reboot, I get the same error.  Any ideas?

 

Thanks,

Allen

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  • $organization
    This will sound odd, especially as you've been able to run on the machine previously; but do you have the full required version of .Net installed on the machine? 
    I've had this error previously and installing or re-installing .net has fixed the issue when everything else has failed. 

    Caryl Jones
    Sent from my iPhone.

    On 2 Mar 2015, at 17:59, Allen Clark <bounce-allenclark5787@tessituranetwork.com> wrote:

    Hello All,

    We have a strange situation with a Windows 7 64 bit workstation.  We have installed the client on this workstation and it ran when first installed.  Now, there is a UAC prompt when we try to open it (it didn't do this the first time), and then we get the error:

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Security Check Not Done.  Cannot connect to the Database !

    Error:

    DBMS  is not supported in your current installation.

    I found some other discussions about this error and the fix for me was to delete the shortcut and recopy the shortcut.  I copied it to the "public" desktop, and it ran fine...until I rebooted the workstation.  After the reboot, I get the same error.  Any ideas?

     

    Thanks,

    Allen




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    This will sound odd, especially as you've been able to run on the machine previously; but do you have the full required version of .Net installed on the machine? 
    I've had this error previously and installing or re-installing .net has fixed the issue when everything else has failed. 

    Caryl Jones
    Sent from my iPhone.

    On 2 Mar 2015, at 17:59, Allen Clark <bounce-allenclark5787@tessituranetwork.com> wrote:

    Hello All,

    We have a strange situation with a Windows 7 64 bit workstation.  We have installed the client on this workstation and it ran when first installed.  Now, there is a UAC prompt when we try to open it (it didn't do this the first time), and then we get the error:

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Security Check Not Done.  Cannot connect to the Database !

    Error:

    DBMS  is not supported in your current installation.

    I found some other discussions about this error and the fix for me was to delete the shortcut and recopy the shortcut.  I copied it to the "public" desktop, and it ran fine...until I rebooted the workstation.  After the reboot, I get the same error.  Any ideas?

     

    Thanks,

    Allen




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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