We're 7 days into our new, 2015 season, and we've noticed that anything in the "Ticket History" tab for this new season isn't populating.
I can see orders coming in and being tracked under "Orders" but that information isn't being translated over to "Ticket History".
Any ideas where I need to switch over the new season?
Actually running V10, the last bastion of the past trying to resupply with a V11 update in the next month or so (and V12 within the year!)
Thanks, though! That actually pointed us to the relevant equivalent and now everything looks great!
Ashley Schalow
Ticket Systems Associate I ACT - A Contemporary Theatre
700 Union Street, Seattle, WA 98101 ashley.schalow@acttheatre.org I (206) 292-7660 x1316 www.acttheatre.org I Ticket Office: (206) 292-7676
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Brenda Fehlberg Sent: Wednesday, January 07, 2015 4:59 PM To: Ashley Schalow Subject: RE: [Tessitura Technical Forum] Ticket History Not Updating
Are you on V11 or V12.
You may need to check if the new season is in the relevant scheduled jobs in SSMS.
In V12 they are:
TP_UPDATE_TICKET_HISTORY and if after package history TP_UPDATE_PACKAGE_HISTORY
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ashley Schalow Sent: Thursday, 8 January 2015 11:43 AM To: Brenda Fehlberg Subject: [Tessitura Technical Forum] Ticket History Not Updating
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