Email Order Ack/Conf customization - where to start?

Hello,

I'm interested in customizing the email order acknowledgements/confirmations, but I can't find a single lick of documentation on the subject beyond what's in the T_FORMAT_INFO table documentation.

I've got a couple of different languages under my belt, but have never written anything for ASP. Just an explanation of what language we're writing in, what context the file is being processed in (what resources to we have to work with, etc), and how to streamline the development process (I'm sure triggering repeated emails from the client is not the best way to go) would be extremely helpful.

(Maybe this would be something good to add to the developer wiki?)

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