We are using Tessitura to ticket a large-scale feast event, with capacity (weather-dependant) of up to 10,000 per night - with a combination of presales and door sales.Obviously for an event of this scale, crowd management is very complex - especially when it comes to selling door sales without going over capacity. What we really need is a realtime count of constituents currently at the event - eg people who have actually scanned their tickets in (and, if possible, discounting constituents who have scanned back out).There is a report that might be useable here:http://www.tessituranetwork.com/community/members/annieedlich6977/files/attendance-by-performance-ssrs-report-_2d00_-session-material.zip.aspxbut would that be real time? And would there be any way of tracking people who had scanned out, to keep a count of current attendees?This presentationhttp://www.tessituranetwork.com/tlcc/2014/pdfs/01-o_integrating_third_party.pdfalso seems to mention realtime attendance as a possible third-party messaging possibility, but doesn’t go into much detail. Is there a third-party system that would offer this functionality?Thanks!,Daniel.
Daniel,
The Attendance by Performance report in Reports/Utilities>Ticketing Box Office is likely your best bet for real-time reporting of attendance figures.
Alternatively, if it's one performance in Tessitura, you can simply monitor using Season Manager>House View. (Double click on the performance in the calendar to open up the seat map). As a house is being scanned, it's fun to watch the seats turn green! :) Under the legend, you can also get counts on those who've entered the house, and the count of those who still need to enter.
Michele