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Deleting a CC when a patron requests it

Chris Jensen
$organization

Today a patron requested that we not store her credit card, which had been used previously for a number of orders. A Box Office staffer tried to delete the card in Tessitura, but of course the client complained that it couldn't do that since the CC is referenced "elsewhere in the system".

It is possible to borrow some code from the "Purge Credit Card Account Data" report to do this sort of thing, but we are wondering - what do other orgs do in a case like this? Is there a better way?

TIA for any replies.

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  • $organization

    Hi Chris-

    We have a SP that clears out the account information for a single constituent or list, I would be happy to share and will upload the code to my files.

    Is that what you were thinking you would need?

    Thanks,
    Paul 

  • $organization in reply to Paul Kappel

    Unknown said:

    We have a SP that clears out the account information for a single constituent or list, I would be happy to share and will upload the code to my files.

    Is that what you were thinking you would need?

    Hi, Paul-- 

    I do have some code to do this, indeed borrowed from "Purge Credit Card Account Data" and modified for a specific project, but yours sounds more polished. Please share!

    Thanks.

Reply
  • $organization in reply to Paul Kappel

    Unknown said:

    We have a SP that clears out the account information for a single constituent or list, I would be happy to share and will upload the code to my files.

    Is that what you were thinking you would need?

    Hi, Paul-- 

    I do have some code to do this, indeed borrowed from "Purge Credit Card Account Data" and modified for a specific project, but yours sounds more polished. Please share!

    Thanks.

Children