We are seeing startup exception errors for *some* users on *some* Terminal servers. ALL users use the same master ini and startup.bat. The error is "Null object reference at line 21 in function af_set_local_config_file of object impresario", and it happens immediately before the login screen even appears.
I can avoid the error if I log onto the Terminal Server as a different user first, then into the application with the problem user's credentials. This tells me that the issue has to do with the files/config on the Terminal Server directly. However, I have resynced files and even rebuilt the problem user's profile, but nothing has solved the problem. I'm stumped! Anybody see this error?
To any future people who run across the issue, here's the resolution that works for me, for now:
I suspect my user's ini was corrupted. I deleted the offending users' ini and copied a known 'good' ini, renaming it to be the offending user's ini. Updated the hostname to be the offending user's hostname and voila!
I'm coming up with the exact same problem! Were you on version 12 when this issue came up?