Hi all,
I'm trying to import some patrons who purchased tickets from an outside ticket vendor. We have everything set up and the files are ready to go. When I run the Import utility in review I get the following error message: "The system cannot find the path specified. does not have a valid extension () and will be skipped."
I've tried everything the manual and forums has suggested, but can't get this to work. Any help would be really appreciated!
Thanks, Melissa
Was this ever resolved? I am experiencing the exact same issue. My file paths are all correct as far as I can tell, but when I try to run the utility I get this error. "The file The system cannot find the file specified. does not have a valid extension () and will be skipped." My files are xml files, so I'm not sure what's wrong.
I had to have IT map the drive I was saving the files in to SQL server to get it to work. Once that was done, I was able to import the order information.