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dbo is making changes

Joanne Madeley
$organization

Hi everyone,

We are in the process of updating and cleaning our records to conform to the recent Canadian anti-spam laws.  We are updating the e-marketing field of our constituents to reflect whether or not they have recently opted into our newsletter.  We make the change, save the changes, and then about a week later the file is reverted back to its previous state by dbo.  Has anyone else encountered this problem?  We need this information to save properly so that we can pull accurate lists.  How can I stop dbo from making these changes?

Thanks! 

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  • $organization

    Thanks so much Court!  I very much appreciate your help.

     

    Joanne

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Court Laslop
    Sent: July-28-14 2:25 PM
    To: Joanne Madeley
    Subject: RE: [Tessitura Technical Forum] dbo is making changes

     

    Hi Joanne,

    Yes you do have a custom script! I set one up to link TNEW to Wordfly to the client app when I was there a couple years ago. That's probably what's giving you the trouble.

    Give me a call and I can walk you through it: 780-401-2549.

    Court

    From: Joanne Madeley <bounce-joannemadeley8475@tessituranetwork.com>
    Sent: 7/25/2014 1:30:33 PM

    No, we don’t have any custom script …

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gawain Lavers
    Sent: July-25-14 11:58 AM
    To: Joanne Madeley
    Subject: Re: [Tessitura Technical Forum] dbo is making changes

     

    Do you perhaps have a custom script in LP_CUSTOMER_RANK ?

    From: Joanne Madeley <bounce-joannemadeley8475@tessituranetwork.com>
    Sent: 7/25/2014 11:38:10 AM

    Hi everyone,

    We are in the process of updating and cleaning our records to conform to the recent Canadian anti-spam laws.  We are updating the e-marketing field of our constituents to reflect whether or not they have recently opted into our newsletter.  We make the change, save the changes, and then about a week later the file is reverted back to its previous state by dbo.  Has anyone else encountered this problem?  We need this information to save properly so that we can pull accurate lists.  How can I stop dbo from making these changes?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Thanks so much Court!  I very much appreciate your help.

     

    Joanne

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Court Laslop
    Sent: July-28-14 2:25 PM
    To: Joanne Madeley
    Subject: RE: [Tessitura Technical Forum] dbo is making changes

     

    Hi Joanne,

    Yes you do have a custom script! I set one up to link TNEW to Wordfly to the client app when I was there a couple years ago. That's probably what's giving you the trouble.

    Give me a call and I can walk you through it: 780-401-2549.

    Court

    From: Joanne Madeley <bounce-joannemadeley8475@tessituranetwork.com>
    Sent: 7/25/2014 1:30:33 PM

    No, we don’t have any custom script …

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gawain Lavers
    Sent: July-25-14 11:58 AM
    To: Joanne Madeley
    Subject: Re: [Tessitura Technical Forum] dbo is making changes

     

    Do you perhaps have a custom script in LP_CUSTOMER_RANK ?

    From: Joanne Madeley <bounce-joannemadeley8475@tessituranetwork.com>
    Sent: 7/25/2014 11:38:10 AM

    Hi everyone,

    We are in the process of updating and cleaning our records to conform to the recent Canadian anti-spam laws.  We are updating the e-marketing field of our constituents to reflect whether or not they have recently opted into our newsletter.  We make the change, save the changes, and then about a week later the file is reverted back to its previous state by dbo.  Has anyone else encountered this problem?  We need this information to save properly so that we can pull accurate lists.  How can I stop dbo from making these changes?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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