Does anyone know of a Web API call that can mark an upgrade request lineitem as the primary lineitem?
Our web people are able to charge for the upgrade lineitem instead of the original lineitem for web subscription renewals, but they are having trouble figuring out how to mark the line they charged for as the primary line.
Thanks!
This is from the 7.0 highlights document, item #104
I'm not sure if this functionality is in the API now or not, though.
It is now possible for a non-primary upgrade lineitem to contain seats, and have the primary lineitemunseated. The primary lineitem will be used to determine the cost of the order and the fees applied.There can only be one seated lineitem in an upgrade group. This feature is secured with a newapplication object called “Ticketing Seated Non-Pr Upg LI” , which is granted no rights at all by theupgrade script. If a user has View rights to the security object, then if they click the Primary button inUpgrade mode with a non-seated lineitem selected, Tessitura will ask them if they want to make thatlineitem primary, rather than disallow the action. In the database, non-primary seated lineitems have aprimary_ind value of 'S'.Also, note that the seat cancellation process will work on whichever lineitem is seated. If a non-primaryseated lineitem is completely cancelled, the entire alternate/upgrade group will be deleted, including theprimary lineitem.Finally, this new functionality is not yet supported by the Web API.
Thanks, Jennifer!!!
Disappointing but helpful.