We have some patrons living in Washington state that have alerted us to the fact that when they log in to our web site and view their 'My Account' info, the state comes up "Western Australia." We encountered this situation quite awhile back and I thought is was resolved, but apparently not.
Is this happening for anyone else, and is there a solution? Thanks all!
Hi Karen,
Good day.
If you think there will be nobody on your list living in West Australia, how about just delete it from your tr_state table.
have fun.
Ben
Karen -
I remember this happening to us (which is bad since most of our customers live in Washington State). There's a vague memory that we went into TR_STATE and changed the ID of Western Australia from 'WA' to 'WAU'. This solved our issue, I think.
See if that makes sense for your organization!
- Heather Kraft
Seattle Repertory Theatre