Greetings!
I am a new user to the Tessitura community so please forgive me if my issue is something that can be easily resolved.
The organization that I was recently hired by is going to be upgrading from Tessitura Version 11.04 to Version 12 in the next couple of weeks. As preparation I have begun work installing the V12 Migration Toolkit. Everything seems to have gone fine running the script but when I try to access the Worker Migration Summary Report I get the following error;
======================================================
Unfortunately, an irrecoverable application error has occurred. The application will need to be closed or restarted.
Details:
Windowmenu: w_report_psr
Object: w_report_psr
Objectevent: open
Line: 24
Error Code: 2
Error Text: Null object reference at line 24 in open event of object w_report_psr.
To me the error message sounds as if Tessitura can't find the new report which appears to be the infomaker object "d_worker_migration_report".
I have moved the "reportsdatamanagement.pbd" file into the Impresario Client folder as the instructions said. However, I'm not sure how to properly access the .pbd file to make sure everything is configured for our setup properly. I'm not even sure if I should be looking at that file or not, honestly. I haven't found any discussions centered around the same problem.
Any and all help is appreciated!
Thanks,
Cliff Bailey
Cliff,
This is John with Tessitura Support. I'll open a TASK ticket about this issue for you. You'll see an email shortly.
John
Thank you both very much. I'm replying to John via the ticket that was created.