Hello all,
Does anyone have a practice of modifying Tessitura operator usernames when the staff member is no longer with the organisation and has been made Inactive?
I am finding that many parts of the interface will still let you select an Inactive username when typing the first few letters, and if you hit one of the Inactives, you get an error which stops you continuing to type.
My first thought is to append an underscore at the start of the usernames to prevent this. Eg: Jane Smith's inactive username would change from jsmith to _jsmith.
Does anyone know of a reason to not go down this path, or have a better solution?
Best,
Nicholas
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Nicholas, if the inactive user in question had performed any activity in Tessitura before being made inactive, you will not be able to change the user's id. This is because the user id is a primary key in the database and will have been used throughout the application in the many 'created by' and 'last updated by' audit columns. Changing the user id would break the link and the application will not permit these user ids to be changed.