Hi,
Is it possible to create an account via the Web without an email address? We want to allow people the chance to log into their existing account (with a login we created) and have them make changes to a subscription renewal without the need of an email address. Anyone out there do something similar or is this not possible with how Tessitura is set up?
Thanks,
Tiffany :)
Database Coordinator
Huntington Theatre Company
Boston, MA
Tiffany,
As far as I know, this isn't possible. With V11 the login needs to be an email address that matches an address on the patron's account. I know that in earlier versions this wasn't strictly the case. I've seen organizations in the past create a login and temp password and then put that information on the renewal notice that gets mailed to the patron.
But with V11 I don't think you can do this anymore. And with V12 it will be even less likely since the passwords will no longer be visible in anyway to a Tessitura user.
I'm sure with enough time and programming chops something could be worked out, but as things stand now I think you're best bet it to try and collect the needed information from patrons during this renewal cycle so that they can renew online when next year's subscriptions come out.
I haven't paid close attention to what's possible with the web API in a few years, so someone may have a better answer.
- Levi