Hi Everyone,
We sell flex passes (open vouchers to any concert) and we're wondering if anyone knew of a way patrons could "cash" these in themselves online.
Any input would help.
Thank you
JJ Gray
Virginia Symphony
Hi JJ,
Are these set up as gift certificates? In TNEW, Customers can don't need to redeem the full amount in one transaction that is allocated, they can redeem the voucher concert by concert and use the same GC reference each time which displays the remaining value. This is by far the easiest option, I think.
Another way is to create constituent ranking for those customers with flex passes, create a special MOS with a comp price type(s) attached so they will be able to access concerts and use that price type(s). You just need a stored procedure to run regularly to update the ranking. Someone in box office can then flip the price type when a booking is received and pay off the relevant balance. Once funds are depleted, the procedure drops the ranking completely and the constituent will not be able to use that special MOS thereon.
Cheers,
Kevin