Hello Tessiturians,
I was wondering if anyone has created a service interceptor that has pop-up messaging. Here is the situation, we have a few patrons who have past due accounts and we do not them to be able to make future purchases until their past due amount is fulfilled. We are in a consortium, so making the account inactive is not an option as this would affect all consortium members as well. I was chatting with our programmer and he had made mention of the possibility of having an interceptor that would pop up with information about this type of situation for that account. Ultimately what would be most awesome would be messaging that pulls directly from notes on the research tab. I could create both a constituency and a notes reason that are an exact match.
I guess what I'm wondering is - is anyone out there doing anything like this?
Chris
We add a constituency of “Wheelchair at Theater” (W) if the word “wheelchair” is anywhere in order notes. That constituency triggers a wheelchair image to show up in the constituent header. There’s no reason you couldn’t control group around such a system as well to disable ticket order processing for people with a certain constituency.
We also have a “Check CSI Warning” constituency (!!!) that we use for indicating people who have stiffed us via charge backs or who have bounced checks. The constituency, along with its big triangular warning image, stay around until the CSI gets closed.
Lucie
______________________________Lucie SpielerIT Development and Training ManagerFLORIDA GRAND opera