At Bass Hall, we are *still* dealing with various problems related to legacy data from the previous ticketing system.Of my many weekly data checks, I added a process to check for individual transactions where the individual is part of a household, then moving those transactions from the individual record to the household.I discovered the process Constituents=>Household Operations=>Move Transactions to Household works as expected on most data, but it does not on some subscription records for some individuals.Individual #123 is part of household #456. From the legacy data the individual as subscription history. I probably created the household after our migration and added individual #123 as a member to household #456.Nothing occurs when I attempt to move the Subscription history from the individual to the household. There are no errors but the data remains on the individual record.Any thoughts?Best RegardsWendell BaskinBass Hall - Fort Worthwbaskin@basshall.com
Wendell,
Looking through the Move transactions procedure, I'd start by checking in TR_CUSTOM_TAB. Make sure that the "Update Table" column is correct for your subscription history table and make sure that the "Object ID" column = 78.
If those are all correct and you are still seeing issues, I'd recommend opening a TASK ticket.