Loyalty Ranking

Hey All!

We are looking at creating a loyalty ranking in Tessitura, and was wondering if anyone had something in place that I could look at? Or; if you would be able to point me in the right direction.

The goal is to start simple. A general number based on subscription, single ticket purchased, and donations. Nothing crazy to start. I am hoping to keep the update out of the standard LP_CUSTOMER_RANK, and have it run as a custom nightly procedure as to avoid potential lags, and issues if there are ever any errors.

We have some simple constituency based rankings that we use for MOS switches, and early on sale access...but we would really love to add that layer of depth in to our constituent data.

Thanks everyone!

Jen

 

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  • Former Member
    Former Member $organization

    Good day, Jen

     

    At Bass Hall – Fort Worth, we are also considering a ranking system with a structure similar your description.

    Our Loyalty system probably won’t start until ~March.

     

    I’ll monitor the forum for posts, but we would welcome your comments.

    If you remember, please send them to:

     

              wbaskin@basshall.com

     

    Thanks

    Wendell Baskin

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jennifer Skelly
    Sent: Friday, January 17, 2014 10:51
    To: Wendell Baskin
    Subject: [Tessitura Technical Forum] Loyalty Ranking

     

    Hey All!

    We are looking at creating a loyalty ranking in Tessitura, and was wondering if anyone had something in place that I could look at? Or; if you would be able to point me in the right direction.

    The goal is to start simple. A general number based on subscription, single ticket purchased, and donations. Nothing crazy to start. I am hoping to keep the update out of the standard LP_CUSTOMER_RANK, and have it run as a custom nightly procedure as to avoid potential lags, and issues if there are ever any errors.

    We have some simple constituency based rankings that we use for MOS switches, and early on sale access...but we would really love to add that layer of depth in to our constituent data.

    Thanks everyone!

    Jen

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Good day, Jen

     

    At Bass Hall – Fort Worth, we are also considering a ranking system with a structure similar your description.

    Our Loyalty system probably won’t start until ~March.

     

    I’ll monitor the forum for posts, but we would welcome your comments.

    If you remember, please send them to:

     

              wbaskin@basshall.com

     

    Thanks

    Wendell Baskin

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jennifer Skelly
    Sent: Friday, January 17, 2014 10:51
    To: Wendell Baskin
    Subject: [Tessitura Technical Forum] Loyalty Ranking

     

    Hey All!

    We are looking at creating a loyalty ranking in Tessitura, and was wondering if anyone had something in place that I could look at? Or; if you would be able to point me in the right direction.

    The goal is to start simple. A general number based on subscription, single ticket purchased, and donations. Nothing crazy to start. I am hoping to keep the update out of the standard LP_CUSTOMER_RANK, and have it run as a custom nightly procedure as to avoid potential lags, and issues if there are ever any errors.

    We have some simple constituency based rankings that we use for MOS switches, and early on sale access...but we would really love to add that layer of depth in to our constituent data.

    Thanks everyone!

    Jen

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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