Hi,
Quick question (hopefully) - do you know how to add seasons to the sales widgets in the dashboard? Some of my forthcoming seasons don't show up as options and I can't find any documents on it.
I haven't really used Dashboards or T-Stats myself, but a couple of colleagues use it for simple reporting.
Cheers!
Rog
Hi Rog,
Check out this article from the T-Stats Group. I think it answers your question.
Why is my season/campaign/membership/package etc. missing from the cubes?
There needs to be at least one sale against a performance or season for it to appear in the T-Stats Tickets cube, and the Tessitura Dashboard widgets that use that cube as a source. Those same performances should be visible in the T-Stats Seats cube however. The article provides more explanation and additional scenarios where data might be "missing" from T-Stats and Dashboards.
If you have further questions, let us know, or open a support ticket by sending an email to t-stats@jcainc.com.
Best,Chris
__________________________________________ Chris Wallingford Product Manager | JCA 575 Eighth Ave., 21st Floor | New York, NY 10018 Phone: 203-468-9123 | Fax: 212-465-2349 chris.wallingford@jcainc.com | twitter www.jcainc.com | twitter | blog
Helping Non-Profits Work Smarter Visit JCA’s blog for the latest insights into how nonprofits can work smarter!
PS Rog,
If you're not already a member, you can join and also post questions like this to the Tessitura Dashboards Group.
Chris
Great, thanks for the info. I'll read up on it.