Corporate names which begin with a number (i.e. 21st Century) are not recognized in Tess. When adding a new record, which begins with a number, Tess leaves off the number in the Name field. If added manually, Tess doesn't recognize it in a constituent search. Has anyone else experienced this and have you found a fix?
Thanks,Chandra
I don't know of a fix for that behavior. But for the constituent search problem, I'd try adding an alias. I'm assuming that numbers in the alias would have the same effect, but you could enter a common variant of the name perhaps.
Good point, Levi. We do use the alias field, too - probably the easiest workaround.
Beth