Constituent Import - no City

I have just run a constituent import and have come across an issue I am hoping someone can help with.

 

I have some accounts which have been generated with a first and last name only. It looks as though those missing address details are accounts which do not have any value for the City field – this is common in New Zealand. We will use Street1, Street2, City, State and Postal code in most cases but we also have a vast number of addresses which do require the City field (as it is in Tessitura) to be used.

 

Any accounts I am importing without a City value are not fully populating – any advice?

 

Many thanks

Parents
  • Steve, can you open a support ticket regarding this?  I see an issue that is probably affecting you.  We can work with you on the support ticket.

     

    The procedure is only attempting to create an address when at least one of the street lines has a value and the city has a value.  This needs to be amended.

    =>Ryan Creps

    @Tessitura Network

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Steve Prosser
    Sent: Thursday, October 31, 2013 11:54 PM
    To: Ryan Creps
    Subject: [Tessitura Technical Forum] Constituent Import - no City

     

    I have just run a constituent import and have come across an issue I am hoping someone can help with.

     

    I have some accounts which have been generated with a first and last name only. It looks as though those missing address details are accounts which do not have any value for the City field – this is common in New Zealand. We will use Street1, Street2, City, State and Postal code in most cases but we also have a vast number of addresses which do require the City field (as it is in Tessitura) to be used.

     

    Any accounts I am importing without a City value are not fully populating – any advice?

     

    Many thanks




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Steve, can you open a support ticket regarding this?  I see an issue that is probably affecting you.  We can work with you on the support ticket.

     

    The procedure is only attempting to create an address when at least one of the street lines has a value and the city has a value.  This needs to be amended.

    =>Ryan Creps

    @Tessitura Network

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Steve Prosser
    Sent: Thursday, October 31, 2013 11:54 PM
    To: Ryan Creps
    Subject: [Tessitura Technical Forum] Constituent Import - no City

     

    I have just run a constituent import and have come across an issue I am hoping someone can help with.

     

    I have some accounts which have been generated with a first and last name only. It looks as though those missing address details are accounts which do not have any value for the City field – this is common in New Zealand. We will use Street1, Street2, City, State and Postal code in most cases but we also have a vast number of addresses which do require the City field (as it is in Tessitura) to be used.

     

    Any accounts I am importing without a City value are not fully populating – any advice?

     

    Many thanks




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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