I have just run a constituent import and have come across an issue I am hoping someone can help with.
I have some accounts which have been generated with a first and last name only. It looks as though those missing address details are accounts which do not have any value for the City field – this is common in New Zealand. We will use Street1, Street2, City, State and Postal code in most cases but we also have a vast number of addresses which do require the City field (as it is in Tessitura) to be used.
Any accounts I am importing without a City value are not fully populating – any advice?
Many thanks
It might be a required field (I'm not in today to check). To test, you could put a space or a dot in the city field and see if it imports.