Netbooks and Tablets

Greetings,

We are looking at getting some netbooks or possible even some tablets that would allow us a little more portability on our tessitura access on campus. Has anyone had any success with either of these, and if so, what models did you use?

  • Former Member
    Former Member $organization

    The big question is are you on RAMP? Are you using a terminal server environment of any kind?

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Joshua Peters
    Sent: Monday, October 14, 2013 8:27 AM
    To: Jason Song
    Subject: [Tessitura Technical Forum] Netbooks and Tablets

     

    Greetings,

    We are looking at getting some netbooks or possible even some tablets that would allow us a little more portability on our tessitura access on campus. Has anyone had any success with either of these, and if so, what models did you use?




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  • Currently, we are not on RAMP or using Terminal Services.

  • Former Member
    Former Member $organization in reply to Joshua Peters

    Hi Joshua,

    If you are running a locally hosted instance of Tessitura, my suggestion would be to explore some options with Remote Desktop to the user's machine.  There is no way to install the Tessitura client onto a tablet (perhaps with Windows 8, but I haven't seen any success stories out there).

    In my opinion, netbooks are not worth even the low pricetag they come with.  They are dangerously underpowered and I think your users will try to use them like a regular laptop and quickly become frustrated.

    My personal preference is one that I don't think a lot of people have advocated yet.  I have a Chromebook and I'm using the Chrome Remote Desktop extension.   It requires that the user have a Google account and that Chrome (with the plugin) be installed on the host machine.  But it uses 2 factor authentication and I've had great success with it as a laptop I carry during my on-call weeks.

    New Chromebooks can be had for less than $300 and they are solid, secure, lightweight machines with excellent battery life.

    Hope that helps!

  • If this helps, we are running Tessitura on Microsoft Surface Pro tablets under Windows 8. You could probably do the same on any tablet form factor running Windows 8. Tessitura seems to run quite naturally, and it is a very portable form factor. Since Tessitura is not fully optimized for a touch interface, it is very convenient to have both the input pen and a mouse pointer, which makes Tessitura quite usable in the Surface Pro tablet format.

    Given the portability of this tablet device, it is hard to see any advantages of a NetBook over the tablet.

    It also required little training, once users are running Windows 8 there is almost nothing else they need in order to use the tablet, or to run Tessitura on it.

    Alan

    Alan Levine
    The Kennedy Center

     
    From: Levi Sauerbrei [mailto:bounce-levisauerbrei7046@tessituranetwork.com]
    Sent: Monday, October 14, 2013 02:52 PM
    To: Levine, Alan
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets
     

    Hi Joshua,

    If you are running a locally hosted instance of Tessitura, my suggestion would be to explore some options with Remote Desktop to the user's machine.  There is no way to install the Tessitura client onto a tablet (perhaps with Windows 8, but I haven't seen any success stories out there).

    In my opinion, netbooks are not worth even the low pricetag they come with.  They are dangerously underpowered and I think your users will try to use them like a regular laptop and quickly become frustrated.

    My personal preference is one that I don't think a lot of people have advocated yet.  I have a Chromebook and I'm using the Chrome Remote Desktop extension.   It requires that the user have a Google account and that Chrome (with the plugin) be installed on the host machine.  But it uses 2 factor authentication and I've had great success with it as a laptop I carry during my on-call weeks.

    New Chromebooks can be had for less than $300 and they are solid, secure, lightweight machines with excellent battery life.

    Hope that helps!

    From: Joshua Peters <bounce-joshuapeters1987@tessituranetwork.com>
    Sent: 10/14/2013 11:54:33 AM

    Currently, we are not on RAMP or using Terminal Services.




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  • We are also testing out a Surface Pro here at UMS running Windows 8 and Tessitura successfully. We have not yet broached the subject of ticket printing, however - but in general the Surface seems promising (particularly in our University/Active Directory environment...)

    Beth

  • Beth, Alan – Interesting!  So, you have the Tessitura client on the Surface?  And they are domain members?  I know they also do remote desktop well.  This tablet may be the only game in town in this case!!

    …Dave

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Tuesday, October 15, 2013 2:58 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets

     

    We are also testing out a Surface Pro here at UMS running Windows 8 and Tessitura successfully. We have not yet broached the subject of ticket printing, however - but in general the Surface seems promising (particularly in our University/Active Directory environment...)

    Beth

    From: Levi Sauerbrei <bounce-levisauerbrei7046@tessituranetwork.com>
    Sent: 10/14/2013 1:50:42 PM

    Hi Joshua,

    If you are running a locally hosted instance of Tessitura, my suggestion would be to explore some options with Remote Desktop to the user's machine.  There is no way to install the Tessitura client onto a tablet (perhaps with Windows 8, but I haven't seen any success stories out there).

    In my opinion, netbooks are not worth even the low pricetag they come with.  They are dangerously underpowered and I think your users will try to use them like a regular laptop and quickly become frustrated.

    My personal preference is one that I don't think a lot of people have advocated yet.  I have a Chromebook and I'm using the Chrome Remote Desktop extension.   It requires that the user have a Google account and that Chrome (with the plugin) be installed on the host machine.  But it uses 2 factor authentication and I've had great success with it as a laptop I carry during my on-call weeks.

    New Chromebooks can be had for less than $300 and they are solid, secure, lightweight machines with excellent battery life.

    Hope that helps!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Dave, yes, essentially, the Surface Pro tablets behave just like any other Windows 8 desktop PC on our network.   They are domain members, and we install the Tessitura client directly as we would on any PC.   As you point out, another option would be through RDP or other terminal server.

    There are a few challenges for us in making Windows 8 behave well in our domain,  having to do with group policies and management.  But most of those issues seem to be addressed in the forthcoming Windows 8.1.   And for now, Tessitura runs fine on them.   It gives us a nice, native, mobile capability for Tessitura.

    Alan

     

  • Alan,

    How do you deal with VPN on the surface Pro?  We are thinking of getting a few to use for offsite ticketing events but I don’t see any Cisco VPN software available for it.  I know the IPAD has the native Cisco VPN client but I need a tablet with mouse capability.

     

    Thanks,

     

    Al Poulus

    Director, Technology & Theater Operations

    Gallo Center for the Arts
    1000 I Street ▪ Modesto, CA 95354

    P:  (209) 338-5050 F:  (209) 338-5085

     

    Illuminate.  Educate.  Entertain.

    GalloArts.orgSupport the Arts

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Alan Levine
    Sent: Thursday, October 17, 2013 1:10 PM
    To: Al Poulus
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets

     

    Dave, yes, essentially, the Surface Pro tablets behave just like any other Windows 8 desktop PC on our network.   They are domain members, and we install the Tessitura client directly as we would on any PC.   As you point out, another option would be through RDP or other terminal server.

    There are a few challenges for us in making Windows 8 behave well in our domain,  having to do with group policies and management.  But most of those issues seem to be addressed in the forthcoming Windows 8.1.   And for now, Tessitura runs fine on them.   It gives us a nice, native, mobile capability for Tessitura.

    Alan

     

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 10/17/2013 2:42:36 PM

    Beth, Alan – Interesting!  So, you have the Tessitura client on the Surface?  And they are domain members?  I know they also do remote desktop well.  This tablet may be the only game in town in this case!!

    …Dave

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Tuesday, October 15, 2013 2:58 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets

     

    We are also testing out a Surface Pro here at UMS running Windows 8 and Tessitura successfully. We have not yet broached the subject of ticket printing, however - but in general the Surface seems promising (particularly in our University/Active Directory environment...)

    Beth

    From: Levi Sauerbrei <bounce-levisauerbrei7046@tessituranetwork.com>
    Sent: 10/14/2013 1:50:42 PM

    Hi Joshua,

    If you are running a locally hosted instance of Tessitura, my suggestion would be to explore some options with Remote Desktop to the user's machine.  There is no way to install the Tessitura client onto a tablet (perhaps with Windows 8, but I haven't seen any success stories out there).

    In my opinion, netbooks are not worth even the low pricetag they come with.  They are dangerously underpowered and I think your users will try to use them like a regular laptop and quickly become frustrated.

    My personal preference is one that I don't think a lot of people have advocated yet.  I have a Chromebook and I'm using the Chrome Remote Desktop extension.   It requires that the user have a Google account and that Chrome (with the plugin) be installed on the host machine.  But it uses 2 factor authentication and I've had great success with it as a laptop I carry during my on-call weeks.

    New Chromebooks can be had for less than $300 and they are solid, secure, lightweight machines with excellent battery life.

    Hope that helps!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • We are just running the regular VPN client we would run on any Windows laptop - in our case, we're using a CheckPoint VPN. Since the Surface Pro runs a full Windows 8 client, this again is no different than what we would install on any pc/laptop. I would imagine you would do the same - just use the Cisco VPN client that you would install on a laptop.

     
    From: Al Poulus [mailto:bounce-alpoulus7610@tessituranetwork.com]
    Sent: Thursday, October 17, 2013 04:30 PM
    To: Levine, Alan
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets
     

    Alan,

    How do you deal with VPN on the surface Pro?  We are thinking of getting a few to use for offsite ticketing events but I don’t see any Cisco VPN software available for it.  I know the IPAD has the native Cisco VPN client but I need a tablet with mouse capability.

     

    Thanks,

     

    Al Poulus

    Director, Technology & Theater Operations

    Gallo Center for the Arts
    1000 I Street ▪ Modesto, CA 95354

    P:  (209) 338-5050 F:  (209) 338-5085

     

    Illuminate.  Educate.  Entertain.

    GalloArts.orgSupport the Arts

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Alan Levine
    Sent: Thursday, October 17, 2013 1:10 PM
    To: Al Poulus
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets

     

    Dave, yes, essentially, the Surface Pro tablets behave just like any other Windows 8 desktop PC on our network.   They are domain members, and we install the Tessitura client directly as we would on any PC.   As you point out, another option would be through RDP or other terminal server.

    There are a few challenges for us in making Windows 8 behave well in our domain,  having to do with group policies and management.  But most of those issues seem to be addressed in the forthcoming Windows 8.1.   And for now, Tessitura runs fine on them.   It gives us a nice, native, mobile capability for Tessitura.

    Alan

     

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 10/17/2013 2:42:36 PM

    Beth, Alan – Interesting!  So, you have the Tessitura client on the Surface?  And they are domain members?  I know they also do remote desktop well.  This tablet may be the only game in town in this case!!

    …Dave

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Tuesday, October 15, 2013 2:58 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] Netbooks and Tablets

     

    We are also testing out a Surface Pro here at UMS running Windows 8 and Tessitura successfully. We have not yet broached the subject of ticket printing, however - but in general the Surface seems promising (particularly in our University/Active Directory environment...)

    Beth

    From: Levi Sauerbrei <bounce-levisauerbrei7046@tessituranetwork.com>
    Sent: 10/14/2013 1:50:42 PM

    Hi Joshua,

    If you are running a locally hosted instance of Tessitura, my suggestion would be to explore some options with Remote Desktop to the user's machine.  There is no way to install the Tessitura client onto a tablet (perhaps with Windows 8, but I haven't seen any success stories out there).

    In my opinion, netbooks are not worth even the low pricetag they come with.  They are dangerously underpowered and I think your users will try to use them like a regular laptop and quickly become frustrated.

    My personal preference is one that I don't think a lot of people have advocated yet.  I have a Chromebook and I'm using the Chrome Remote Desktop extension.   It requires that the user have a Google account and that Chrome (with the plugin) be installed on the host machine.  But it uses 2 factor authentication and I've had great success with it as a laptop I carry during my on-call weeks.

    New Chromebooks can be had for less than $300 and they are solid, secure, lightweight machines with excellent battery life.

    Hope that helps!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This e-mail message is intended only for the recipient(s) named above. This message may contain trade secrets, attorney-client communication, or other privileged and confidential information. Any review, re-transmission, dissemination, reproduction or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the Sender and delete the material from any computer.