In an effort to put our web e-commerce environment in the cloud, I have created a web API server in AWS. The server works great except for one little detail...emails don't work (such as confirmation, credentials etc).
This new server is on our network and joined to the same domain as the SMTP server. They are however on different subnets. I can telnet from the cloud API server to the SMTP server to send mail but the Tess functions return an exception.
Is there some step I am missing on the Tessitura side of things? Anybody experience anything like this before? Thanks.
Brian Benns
Application Manager
The Public Theater
Brian,
What OS is the server in AWS running? The reason I ask is because there are issues with processing cred or order confirmations in anything higher than IIS 7/7.5, specifically because of the existence of .NET 4.5 as I understand it. The organization(s) I work with I use Windows 2012 for REST and general SOAP, however confirmations/credential emails go through a separate Windows 2008 R2 server running .NET 4.0 framework.
The email server we use is Exchange 2013 so I thought it was the email server in the beginning too, however as it turns out its a .NET/IIS compatibility thing.