We just ran the identify duplicates utility (AP_IDENTIFY_DUPLICATES) based solely on eaddress and we have quite a large list. 1 problem is that the utility identified many potential duplicates from inherited information, ex the A1 and A2 affiliate records have inherited eaddresses from the household.
Does anyone know why this is happening and how to fix it?
Hi Michael,
I suggest opening a help ticket for assistance with this.
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com