Hello out there,
Does anyone have any alerting on either Print at Home Tickets or the Report Server to email them when either goes down. Maybe once a month Print at Home Services will stop working (although the service is still running) and we won't hear about it for a day or two until someone tells us it's not working. Same for the Report Server. The Report Server app will not be running (I think because the server reboots instelf after an update) and we don't hear about it until a couple days later when users say they aren't getting their reports.
We also periodically run into problems with the PAH service tripping over itself and breaking down. We used to not hear about it for hours (or more) resulting in reprinting headaches, until we created a rule in Outlook to forward e-mails that have the subject "LIVE PAH Exception Notification" from our default CC inbox to two key users.
PAH still fails more often than it should, but at least we know about it much more promptly these days.