Web confirmation emails

 

This may be a very basic question, but from someone who doesn’t work with web configuration a great deal, your assistance would be appreciated.  Does anyone know where email confirmations sent via the web are stored?  For example, we have the below message that gets sent out for password reminders:

 

 

-----Original Message-----

From: boxoffice@mcfta.org [mailto:boxoffice@mcfta.org]

Sent: Thursday, August 08, 2013 11:26 AM

To:

Subject: Account Information

 

Dear Patron,

 

Your login credentials are below.

 

Username:

Password:

 

Thank You.

 

 

We have other confirmation messages for gift certificate purchases etc.  We are trying to find out how these are created and where they are stored, so that we can modify them to improve their appearance.

 

Thanks in advance,

 

 

Penny Tabor

IT Manager

Midland Center for the Arts

Midland, MI 48640    

                                                                                   

 

 

 

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This may be a very basic question, but from someone who doesn’t work with web configuration a great deal, your assistance would be appreciated.  Does anyone know where email confirmations sent via the web are stored?  For example, we have the below message that gets sent out for password reminders:

 

 

-----Original Message-----

From: boxoffice@mcfta.org [mailto:boxoffice@mcfta.org]

Sent: Thursday, August 08, 2013 11:26 AM

To:

Subject: Account Information

 

Dear Patron,

 

Your login credentials are below.

 

Username:

Password:

 

Thank You.

 

 

We have other confirmation messages for gift certificate purchases etc.  We are trying to find out how these are created and where they are stored, so that we can modify them to improve their appearance.

 

Thanks in advance,

 

 

Penny Tabor

IT Manager

Midland Center for the Arts

Midland, MI 48640    

                                                                                   

 

 

 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

 

It looks like your credentials email is from web.config file

 

                <appSettings>

                                <!-- ========================================================================== -->

                   <!--  1.  SERVER/ORGANIZATION SPECIFIC SETTINGS THAT NEED TO BE CONFIGURED ==== -->

                                <!-- Transaction Service Reference -->

                                <add key="TRANSACTION_SERVICE_URI" value="https://TessTestServices.sandiegosymphony.org/TransactionService/" />

                                <add key="SERVICE_USER_NAME" value="utility" />

                                <add key="SERVICE_USER_GROUP" value="GenStaff" />

                                <add key="SERVICE_MACHINE_LOCATION" value="utility" />

                               

 

                                <add key="PASSWORD_AUTO_GENERATE" value="off"/><!-- new in 5.0 - accepts on/off -->

                                <add key="PASSWORD_NEW_LENGTH" value="10" /><!-- new in 5.0 - accepts integers -->

                               

                                <add key="MAIL_SERVER" value="gateway"/><!--  SMTP MAIL SERVER-->

                               

                                <add key="MAIL_FROM" value="tickets@sandiegosymphony.org"/><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_SUBJECT" value="San Diego Symphony Account Information"/><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_GREETING" value="Dear Patron,"/><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_BODY" value="Your login credentials are below." /><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_LOGIN_LABEL" value="Username" /><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_PASSWORD_LABEL" value="Password" /><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_SIGNATURE" value="Thank You." /><!--  FORGOT LOGIN EMAIL -->

                               

                                <add key="EXCEPTION_MAIL" value="off"/>

                                <add key="EXCEPTION_MAIL_SENDER" value=""/>

                                <add key="EXCEPTION_MAIL_RECIPIENTS" value=""/>

                                <add key="EXCEPTION_MAIL_SUBJECT" value="Tessitura API Exception"/>

 

 

This may be a very basic question, but from someone who doesn’t work with web configuration a great deal, your assistance would be appreciated.  Does anyone know where email confirmations sent via the web are stored?  For example, we have the below message that gets sent out for password reminders:

 

 

-----Original Message-----

From: boxoffice@mcfta.org [mailto:boxoffice@mcfta.org]

Sent: Thursday, August 08, 2013 11:26 AM

To:

Subject: Account Information

 

Dear Patron,

 

Your login credentials are below.

 

Username:

Password:

 

Thank You.

 

 

We have other confirmation messages for gift certificate purchases etc.  We are trying to find out how these are created and where they are stored, so that we can modify them to improve their appearance.

 

Thanks in advance,

 

 

Penny Tabor

IT Manager

Midland Center for the Arts

Midland, MI 48640    

                                                                                   

 

 

 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

 

Thank you – yes you are exactly right, and I had just discovered that myself about 10 minutes ago.  Do you know if this can be changed to use a custom template that we can create to include graphics?  Can forms/acknowledgements used in T_Format_Info be used for web confirmations?

 

Penny

 

 

It looks like your credentials email is from web.config file

 

                <appSettings>

                                <!-- ========================================================================== -->

                   <!--  1.  SERVER/ORGANIZATION SPECIFIC SETTINGS THAT NEED TO BE CONFIGURED ==== -->

                                <!-- Transaction Service Reference -->

                                <add key="TRANSACTION_SERVICE_URI" value="https://TessTestServices.sandiegosymphony.org/TransactionService/" />

                                <add key="SERVICE_USER_NAME" value="utility" />

                                <add key="SERVICE_USER_GROUP" value="GenStaff" />

                                <add key="SERVICE_MACHINE_LOCATION" value="utility" />

                               

 

                                <add key="PASSWORD_AUTO_GENERATE" value="off"/><!-- new in 5.0 - accepts on/off -->

                                <add key="PASSWORD_NEW_LENGTH" value="10" /><!-- new in 5.0 - accepts integers -->

                               

                                <add key="MAIL_SERVER" value="gateway"/><!--  SMTP MAIL SERVER-->

                               

                                <add key="MAIL_FROM" value="tickets@sandiegosymphony.org"/><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_SUBJECT" value="San Diego Symphony Account Information"/><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_GREETING" value="Dear Patron,"/><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_BODY" value="Your login credentials are below." /><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_LOGIN_LABEL" value="Username" /><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_PASSWORD_LABEL" value="Password" /><!--  FORGOT LOGIN EMAIL -->

                                <add key="MAIL_SIGNATURE" value="Thank You." /><!--  FORGOT LOGIN EMAIL -->

                               

                                <add key="EXCEPTION_MAIL" value="off"/>

                                <add key="EXCEPTION_MAIL_SENDER" value=""/>

                                <add key="EXCEPTION_MAIL_RECIPIENTS" value=""/>

                                <add key="EXCEPTION_MAIL_SUBJECT" value="Tessitura API Exception"/>

 

 

This may be a very basic question, but from someone who doesn’t work with web configuration a great deal, your assistance would be appreciated.  Does anyone know where email confirmations sent via the web are stored?  For example, we have the below message that gets sent out for password reminders:

 

 

-----Original Message-----

From: boxoffice@mcfta.org [mailto:boxoffice@mcfta.org]

Sent: Thursday, August 08, 2013 11:26 AM

To:

Subject: Account Information

 

Dear Patron,

 

Your login credentials are below.

 

Username:

Password:

 

Thank You.

 

 

We have other confirmation messages for gift certificate purchases etc.  We are trying to find out how these are created and where they are stored, so that we can modify them to improve their appearance.

 

Thanks in advance,

 

 

Penny Tabor

IT Manager

Midland Center for the Arts

Midland, MI 48640    

                                                                                   

 

 

 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!