savings files from Analytics, but no Quick Access links anymore

Hi folks,

I've got (too) many folders and subfolders to store all my files and research from Tessitura. Normally, I'd be able to save a file from Analytics, click on one of the pre-selected folders on the left hand side of File Explorer, and deposit a usable, accessible file. In the last few days, the 'Quick Access' links I'd set up to specific sub-folders have vanished.

Normally, I'd be able to click into (for instance '2023 Attrevs', or '2024 Analytics', or folders like that. Now, however, I have to click in through a half-dozen other folders in File Explorer to save the new file anywhere useful. It won't let me save folders to the Quick Access section either.

Has anyone else run across this? Is this a local, organization internet policy thing? Is this a change on Tessitura's AWS end?

Parents
  • The quick access folders for me have always pointed to the Tessitura server (which can't be accessed once things are saved). If I'm in the office, I can usually connect to our internal server drives, but I still have to click through the folders. But when I'm working from home on my VPN laptop, I can only access my server folders if I've opened them with another program first. It's all a pain. And I wish it would remember the last place you saved something.

Reply
  • The quick access folders for me have always pointed to the Tessitura server (which can't be accessed once things are saved). If I'm in the office, I can usually connect to our internal server drives, but I still have to click through the folders. But when I'm working from home on my VPN laptop, I can only access my server folders if I've opened them with another program first. It's all a pain. And I wish it would remember the last place you saved something.

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